1. OverviewWrenchChief is a platform that connects customers with independent automotive repair technicians and emergency roadside assistance services. WrenchChief is not an automotive repair shop and does not directly provide repair or roadside services. By using WrenchChief, you agree to the following terms and conditions governing the relationship between you, WrenchChief, and the independent technicians who provide services.
2. Independent TechniciansThe services provided through WrenchChief are performed by independent, third-party automotive technicians or contractors. These technicians are not employees, agents, or representatives of WrenchChief. As a result, WrenchChief is not responsible for the quality, safety, or legality of the services performed by these technicians. All services are provided at the sole risk of the customer, and any disputes, claims, or issues related to the services must be directed toward the independent technician who performed the work.
3. Liability DisclaimerWrenchChief, its affiliates, and its heirs are not liable for any damages, losses, or injuries resulting from services performed by the independent technicians, including but not limited to:
- Vehicle damage
- Faulty repairs
- Personal injury
- Loss of use of the vehicle
- Delays in service
- Any other damages arising from the technician's work
By using WrenchChief, you agree to hold the independent technician solely responsible for any and all issues related to the services performed. You acknowledge that WrenchChief acts only as a facilitator, connecting you with technicians and is not responsible for the outcome of the services provided.
4. No Warranty Provided by WrenchChiefWrenchChief does not provide any warranty or guarantee regarding the services rendered by independent technicians. If the technician offers a warranty, it is solely between the technician and the customer, and WrenchChief bears no responsibility for any claims related to such warranties.
5. PaymentCustomers are required to provide payment for services rendered by the technician at the time of service. WrenchChief accepts major credit cards (Visa, Mastercard, Discover, American Express) for setting appointments, but any alternative payment methods must be coordinated directly with the technician. WrenchChief is not responsible for any disputes regarding payments made to technicians.
6. Limitation of LiabilityTo the fullest extent permitted by law, WrenchChief disclaims all liability for any direct, indirect, incidental, or consequential damages arising out of or in connection with the use of WrenchChief’s services. This includes, but is not limited to, loss of vehicle use, personal injury, or property damage resulting from the services rendered by independent technicians.
7. User ResponsibilityBy using WrenchChief, you agree that it is your responsibility to communicate clearly with the technician, provide accurate information regarding the issue, and ensure that the services provided are appropriate for your vehicle. WrenchChief is not liable for any misinformation or misunderstandings between the customer and the technician.
8. Service AvailabilityWrenchChief will make every effort to connect customers with qualified technicians as promptly as possible. However, service availability may vary based on location, technician availability, and other factors beyond WrenchChief’s control. WrenchChief does not guarantee immediate or specific arrival times for technicians.
9. AmendmentsWrenchChief reserves the right to modify these Terms and Conditions at any time without prior notice. Customers are encouraged to review these Terms and Conditions regularly to stay informed of any changes.
10. Governing LawThese Terms and Conditions are governed by and construed in accordance with the laws of the state where the customer resides, without regard to its conflict of law principles.
11. Contact InformationFor any questions or concerns regarding these Terms and Conditions or WrenchChief’s services, please contact our customer support team.
By using WrenchChief, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.